Privacy Policy

At Sepol - Manuel de Sousa Lopes, S.A., we care about your security and believe in the need to protect the privacy of the personal information you share with us. To this end, every day we gather the necessary efforts to ensure the security of the purchase process, as well as the privacy of the personal information you provide us.

Safety of navigation

We can guarantee that all requests you make on our website are secure as we use stringent security measures for this purpose, namely the use of the efficient Socket Layer Server (SSL). With this server, any information you enter is encrypted before being transmitted, making it highly unlikely that any third party could access your data or intercept the information that has been transmitted.

In order to create a maximum level of security, you can also check that you are using your browser in a secure way by looking at the address bar and seeing a closed padlock icon (image).

The address you enter must also start with https. The "s" indicates that you are surfing on a secure page. Please be advised to do so on any page where you intend to provide your personal data or sensitive and important data. The latest and most popular browser versions such as Internet Explorer, Chrome, Safari and Firefox support these secure connections. If for some reason this option has been disabled in your browser, you will not be able to log in until you have enabled it again. You can find this option in your browser settings, in the menu under "security".

Protection of your personal data

Sepol - Manuel de Sousa Lopes, S.A. is the entity responsible for the collection and processing of your personal data. The personal data provided by users of the site shall be subject to computer processing and shall be included in the database(s) of Sepol - Manuel de Sousa Lopes, S.A. .

Sepol - Manuel de Sousa Lopes, S.A. is strongly concerned with the protection of personal data and privacy of all its customers.

Where a collection of personal data is necessary to make available to any third party service, such collection will be carried out in strict compliance with the General Data Protection Regulation - (Regulation (EU) 679/2016 of 27 April 2016) and related national, European and international legislation.

Sepol - Manuel de Sousa Lopes, S.A. ensures that the data collected by it is strictly necessary to fulfil the purposes of client management (including profiling); marketing and advertising, billing of purchases, deliveries and repairs.

Data processing operations are lawful when:

• the processing of personal data is necessary for the performance of a contract pursuant to Article 6(1)(b) of the GDPR: sale of products, repair services and delivery services;

• when the Data Subject has given their consent to the processing of their data, pursuant to Article 6(1)(a) of the GDPR: client file, profiling and transmission of data to third parties;

• when the processing derives from a legal obligation under Article 6(1)(c) of the GDPR: invoicing.

What do we collect and how?

On the Sepol - Manuel de Sousa Lopes, S.A. site, we collect the following information:

1. all personal information you enter and submit, such as name, date of birth, address, e-mail address, TIN and contact. Sepol - Manuel de Sousa Lopes, S.A. only collects information necessary to place orders and open a customer account.

We never collect payment details.

2. Data that allows us to recognise you and your preferences, as well as the way you use our site. This processing avoids the situation of having to re-enter information every time you visit and access the site. This data is collected by cookies while you are browsing the site. A complete guide to our cookie policy as well as an explanation on how you can control cookies on your device can be found here (cookie policy).

3. Your IP address (i.e. the individual identification number of your computer) is automatically recorded by our web server. This functionality is used to analyse your interest in the website as well as to know your location (e.g. county/city), which will enable us to offer you relevant and tailored information about our shops and services.

4. Your preferences and the use of alerts, through emails that we send you, in case you choose to receive emails about products and offers.

Access to personal data

Sepol - Manuel de Sousa Lopes, S.A., as the controller, and its subcontractors shall have access to the personal data. The latter shall only have access to the data in that capacity: in the context of after-sales service for installations, home deliveries and repairs, they shall have access to the personal data strictly necessary for the pursuit of the purposes intended.

Your rights

You may at all times exercise your rights (the right of access to personal data, the right to erasure of personal data, the right to rectification of personal data, limitation of processing, opposition to processing and the right to data portability) through our Data Protection Officer.

The registered user may, at any time, withdraw consent for processing based on this legal basis, without this having any effect on the legality of the processing carried out until then.

You can change/update your personal data in your customer area. You can also do it through the email address.

You may, at any time, object to Sepol - Manuel de Sousa Lopes, S.A. sending you marketing communications by using the "opt out" option given to each communication received, or by accessing your personal area of the site and modifying the settings for receiving marketing communications. Alternatively, you may use our contact form by sending an email as follows:

• Write "Marketing No" in the subject line and the following information in the body of the email:

- Full name

- Postal address, including post code

- E-mail address

Updated on Thursday, 24 January 2019 16:25